Course curriculum

  • 1

    Welcome to online Training!

    • A message before you begin.
  • 2

    Coffee, Vending, and the Service Sector

    • What Commercial Coffee and Vending Is

    • Test your learning
  • 3

    Lesson 1 Industry Overview

    • The Services Industry. It's history and current opportunities.

    • Service Industry Quiz

    • Company Profiles and How Invoicing Works.

    • Targeting and Invoicing Quiz

    • WHAT A VENDOR IS AND WHAT A VENDOR DOES
  • 4

    Lesson 2 Human Resource Managers and Facility Managers: Who they are and what they mean to you, and us.

    • The HRM and the FM: Who they are and what they do.

    • Proposals and Contract Work Flows for New Accounts
  • 5

    Lesson 3 Accounts, Valuations, and Installations

    • Brokering Accounts: What is it, and how it works.

    • Brokering Quiz

    • Installations: Installing Equipment, delivering product, and starting service.

    • Installation Quiz
  • 6

    Lesson 4 Landing a Valuable Account On Budget, On Time

    • Brokering and Installation

    • Requesting a PO from the company for your equipment and incentive programs while staying on budget.

    • Organizing the minimum spending requirement in order to deliver optimal service

    • Financial Decisions: Keeping an account or Brokering it out.
  • 7

    Lesson 5 DEVELOPING ACCOUNTS: How to develop an account to keep and service or to sell to the highest bidder

    • Overpass, Sales Reps, Proposals and Contracts.

    • Hours of Power, Hours of High Cost, and Hours of Results that last all year.

    • Prep work, Time, and Knowledge

    • Quiz: Cultivating marketable business account assets with the 3p program.
  • 8

    Lesson 6 The Three Types of Accounts That You See With Us

    • THE THREE TYPES OF ACCOUNTS THAT YOU SEE WITH US
  • 9

    Next steps

    • "Don't Go Anywhere!": Here's What's Next!